| GOALS
AND OBJECTIVES OF NEW PRESIDENT OF ACC&CE |
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William Swartz, who has been Vice President for the past year,
was elected to serve a 2-year term as President at the October 24
Annual Meeting. He addressed the members in attendance, thanking
all members for support of his nomination. He then outlined his
appraisal of recent trends in the Association and his ideas for
its future. The following are the words he used to make the points
he presented and wants to broadcast to all the readers of this
publication.
No organization, large or small, can stand still. It must either
move forward or fall back. And for several years key trends,
membership, Clearing House Inquiries (CHIs), and attendance at
meetings have all been trending down. I have been participating
for the past 5 months in a Repositioning Committee whose purpose
was to shape proposals for the future. Now as President I am
establishing the following goals and objectives for the next year
to help reverse these trends.
- To achieve a net gain in membership of 8 additional members
by June 2001 and a total of 20 additional members by the end of
2001.
- To complete by January a final report of suggested changes
for the Association as developed by the Repositioning Committee
and endorsed by Council.
- To submit to the general membership in March a formal plan
for repositioning the Association and by the end of April to
complete a total membership vote to approve the proposal.
- To begin an expanded outreach program to increase contact and
interaction with other consulting groups like ours.
- To evaluate the feasibility of offering a one day "Consulting
as a Second Career" seminar/workshop to prospective
consultants. The workshop would be conducted by our members and
would be offered for a fee sufficient to cover the cost.
- To develop a data base of addresses that can be used for
communicating information about the group to prospective members
and clients. It will also be used in a expanded public relations
effort to publicize our meetings and activities.
- To double the circulation of the Newsletter to include past
and prospective clients, prospective members and sources of new
members.
- To make the Association's Internet presence more user
friendly and informative.
Now, here is my main message to you: It will take a major
commitment by all of you among the entire membership to achieve
these goals. But they are based on the results of our membership
survey you participated in several years ago. More important, you
have shown that you can get behind an effort such as this and make
it happen. It is more than one person can do, and it is more than
a small group of members can do. It will take a major effort by
the entire membership, but I think you will accept this challenge.
Starting now, Council will be doing more in the public relations
and marketing area. The marketing effort will be split into two
areas, with a Marketing Chairman for an effort directed toward
prospective members, and another Marketing Chairman for finding
more prospective clients to help generate inquiries for our
services.
Not all committee chairmen have been selected so there are
opportunities for you to get involved, and help reach our goals.
Just let me know. If your location prohibits attending meetings in
person, we can keep you involved electronically. We plan to use
more electronic communications and less "snail mail". Be
sure that Linda Townsend has your e-mail address and FAX number.
As much of Council's business as possible will be handled over the
internet in a effort to increase our speed of response and
efficiency.
With the help of a committed membership, we can accomplish these
improvements. Our biggest need is increased membership, and with
that comes additional financial means to accelerate our
repositioning. If only 20 of you bring us one new member each, we
are well on our way to one of these goals. And, if everyone gets
involved in helping to reach the other goals outlined above, we
will all be members of a better organization.
Again, I appreciate the opportunity to serve as your President,
but unless I have the help and commitment of all our members it
will be hard to reach our potential as the leading Association of
Consulting Experts. Sincerely, Bill Swartz |
| BOOKS
- A RESOURCE FOR CONSULTANTS |
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When you as an independent consultant are learning how to start
a practice or improve one that needs invigoration, don't overlook
the Public Library. There you will find books and even tapes and
videos that you can go to school on. One of those books is Million
Dollar Consulting by Alan Weiss, a well-known author and speaker
on consulting.
This book, costing a mere $15, is one of 20 titles of Alan Weiss
books listed by the internet bookseller Amazon.com. The subtitle
is "The Professional's Guide to Growing a Practice." In
its 270 pages are pieces of advice, some of which you may have
learned from other consultants or mentors who are willing to help
you. The Chairman of the Mentoring Committee, David Armbruster,
recommends this book.
The tone of the book is established in Weiss's preface. Here he
lays out the following 5 pieces of advice for consultants.
- Remember to retain your sense of humor and perspective at all
times.
- Develop the kind of personal relationship with each client
which makes you part of his business family.
- Don't take things for granted. Be alert to new signs that
your image and your relationship to the client need refreshing.
- Look for opportunities to turn nasty surprises to your
advantage and not be negative influences that hold you back.
- Be confident of who you are and what you are ready to bring
to your client and don't lose that self-esteem when a setback
occurs.
The three sections of the book cover a wide territory.
Strategy - Establishing Your View of the Profession
Here you learn what a consultant is and what he is not. You learn
that a consultant is paid not merely for completing an assignment
but for results. Another important part of your view is
understanding and implementing a favorable image in the eyes of
past and future clients and Weiss tells you how. Above all, your
view should be based on thorough and careful planning with the
establishment of your ideal goals based on your desired future,
not your past. Your view should be founded on the core principle
of maintaining a balanced reputation of competence and
client-centered action. This section also includes a list of 10
ways to develop relationships, 8 secrets for retaining business
and the 10 principles of Million Dollar Consulting.
Tactics - Implementing Your Vision of Your Firm
Here Weiss homes in on the structure and elements of any
successful consulting practice. These include your performance,
the choosing of allies and associates to work with you and your
actions to help their contributions strengthen the firm. Also
included are fee setting, tips on client communication and how to
promote yourself and your services through such things as
publishing, speaking and joining trade associations.
Success - Achieving Self-Realization.
In this section you learn about the financial realities of
consulting; including assuring a reliable cash flow, how to
collect receivables and ten expense management techniques. Also
covered are ideas and ways of expanding your reputation and cash
flow, gaining long term contracts, assuring ethical practices
among your associates and expanding to international business.
Don't expect reading Million Dollar Consulting to transform your
consulting skills and income overnight. Those should come with
studying it and coming back to it for solutions to new problems
and challenges. |
| ARMBRUSTER
2000 SEMINARS A SUCCESS |
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Dr. David Armbruster (pastpresident and member #622) reports
that his latest education programs in radiation curing processes
and markets were grand successes. He and his faculty presented
them in New Jersey and Amsterdam. One was The 9th Annual Advanced
Radiation (UV/EB) Curing Marketing/Technology Seminar, in
September at the Newark Airport Marriott Hotel. It was attended by
38 participants, mostly from the US but including persons from
Belgium, The Netherlands and Italy. The other was The 14th Annual
Radiation (UV/EB) Curing Course, held in October in Amsterdam and
had 25 participants from many countries including Belgium, France,
Germany, Great Britain, Israel, Italy, The Netherlands, Sweden and
Switzerland.
Attendees at both programs included chemists and chemical and
process engineers, corporate executives, managers of various
functions like marketing, manufacturing, product lines and
research, in addition to sales and technical service personnel.
Evaluations by the participants were very positive. These programs
have enabled Dr. Armbruster to enhance his worldwide consultancy,
generate new business opportunities and strategic alliances. They
emphasize the value of courses and seminars for the growth of
consultancies. |
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Commercial operations have been organized to hasten the removal
of the Greenland icecap. Global worming may do it in time, but
businessmen are moving some of it now.
Greenland Water Production has an ambitious goal of bottling as
much as 500 million liters of water a year hoping that people far
away will want to drink crystalline water that has been locked in
the icecap for thousands of years, long before humans started
pumping pollutants into the atmosphere. They are using glacier
runoff.
Another enterprise, Greenland Ice Cap Production, started
exporting ice to Europe in 1997. They advertise "Put the
bright, sparkling ice diamonds in your glass, and hear the soft
whispering sound of the past," says an advertisement in
Britain for "Greenland icecap rocks." |
| ARE
COURTS READY TO HEAR COMPLEX TECHNOLOGICAL CASES?
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Consultants often serve as technical experts in court and help
the trial lawyers present complicated and esoteric opinions and
arguments to juries in arguing a case. The judge in such
situations may lack the specialized education to follow the
arguments as they do their duty of overseeing a fair trial. Is
there a need for specially qualified judges and courts to hear
such cases?
Microsoft recently lost its federal antitrust appeal before
Judge Thomas Penfield Jackson of the Federal District Court. The
judge subsequently has said that the trial was so technical that
he was unable to comprehend the facts. James L. Thompson, a former
president of the Maryland State Bar Association has commented: "For
Judge Jackson to honestly make the comment that he was
ill-equipped says something."
Mr. Thompson said, "There are a lot of judges, state judges
and federal judges, who are in the same boat as Judge Jackson."
There is now a Maryland study group, the Business and Technology
Division Task Force, charged with making a report on the subject.
Its chairman, Wilbur D. Preston Jr., commented: "The idea is
to have a judge who tries nothing but business and technology
cases."
It would help the court system to deliver justice in these cases
but many sudents of today's problems of overloaded courts see
drawbacks to the idea. Even Mr. Thompson, former president of the
Maryland bar, who favors creation of a technology court,
acknowledges that granting special status to certain kinds of
cases could harm other kinds. The issue is similar to the argument
used against school voucher programs, he said, adding, "What
happens to the rest of the kids?"
(The editor relied on information for this story from a
September 11 story by Marty Katz in The New York Times) |
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